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Broker Survey – Product Development 2020

Key to Hosmed Medical Scheme's strategic objectives is to retain and grow the Scheme's membership. Overtime the healthcare industry has seen a decline in membership growth across most medical schemes. The Scheme endeavours to grow and retain current membership.

This survey aims to investigate members and stakeholder perception and ardent preferences about Hosmed Medical Scheme.

Name of Brokerage
Province
Size of membership with Hosmed Medical Scheme
Contact Details
On a scale of 1 to 5, where 1 is unsatisfactory and 5 is exceptional rate Hosmed’s overall Product Offering
  1 2 3 4 5  
Unsatisfactory Excellent
On a scale of 1 to 5, where 1 is unsatisfactory and 5 is exceptional rate the Industry Competitiveness of Hosmed’s contributions
  1 2 3 4 5  
Unsatisfactory Excellent
Does Hosmed still provide value add to your organisation?
 

Yes

No

 
If you selected No please tell us why not
   
Do you think that our Product Offering still represents value for money?
 

Yes

No

 
If you selected No please tell us why not
   
Overtime do you think that the Scheme has developed an innovative Product Offering?
 

Yes

No

 
If you selected No please tell us why not
   
Have our contribution increases met market expectation?
 

Yes

No

 
If you selected No please tell us why not
   
Are our healthcare provider networks contributing towards improved member access to healthcare services?
 

Yes

No

 
If you selected No please tell us why not
   
What do you think can be done to improve our member servicing?
  Tick one of the following:
Improved broker education and support
Improved access to service
Member education
 
In your opinion what is impeding Hosmed’s market growth?
On a scale of 1 to 5, where 1 is unsatisfactory and 5 exceptional how would you rank Hosmed against competitors?
  1 2 3 4 5  
Unsatisfactory Excellent
What new innovative changes would you like to see in 2020?
Please provide any general comment\s
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